LG’s Service Center services are facilities that are provided to you. Of course, this feature is exclusive to those who use LG products. As is already known, there are many types of products in this brand. This is because LG is a technology brand with a very big name.
Countless household electronic products are produced and they are all of high quality. But even with advanced technology, there will inevitably be periods of damage. There are many factors that can lead to damage. This can be caused by age factors or user negligence factors, resulting in damages.
Damage to technology can occur at any time, so the service of a service center is required. Official facilities become safer when used for certain technical improvements. Electronic devices need to be repaired by a professional. On the other hand, experts are usually employed by official companies such as LG.
But perhaps many people still don’t know the contact information of LG’s service center service. In fact, it is very helpful to understand complete information about services and facilities. Knowing such information has many advantages. For example, you can take advantage of discount facilities to get a free warranty for several types of products.
Rayanan Customer Service Perangan LG
You can use the customer service facilities before visiting LG’s service center directly. There are several ways to do it, such as chat function, email, etc. Each facility will provide a solution for each problem later. So you can solve the problem of damage to LG products.
- Chat Facilities
If you use a chat service, you can only do it during working hours. From Monday to Friday on weekdays, WIB is open from 9:00 am to 4:00 pm. Saturdays and Sundays, on the other hand, start from 9:00 am to 3:00 pm (WIB).
- By email
Email services are considered to be very cumbersome and can therefore be used less frequently. However, you can make this service as an alternative to get the full details of LG Service Center at the nearest location. It is enough to submit a complaint or question and wait up to 24 hours before getting an answer n yes.
- SMS Service
For services via SMS, it’s basically pretty much the same as online chatting. The working hours of this service are the same, effective from 9:00 am to 4:00 pm. On weekends it is from 9:00 am to 3:00 pm. Just send a short message to 0811-80-14010.
- Whatsapp Service
This service is most often used because it is simpler. You only need to use the data package, so you don’t have to pay any credit fees. This service is exactly the same as the SMS service in terms of numbers and opening hours. Therefore, you just have to choose the service that you want to use.
LG Product Service Center Service Center
In order to provide comfort to all customers, LG has prepared many LG service centers spread throughout Indonesia. But how to find its place in the middle of the vastness of the city building? This method is very simple. There are services offered by entering the territory area and the type of damaged product that belongs to you.
So how? The method is very simple. You only need to visit the pages provided in https://www.lg.com/id/dukungan/cari-penyedia-perbaikan. After that, several dialog boxes will appear. There are Service Center Location columns and Product Category columns. You only need to select these two columns as needed.
In the Service Center Location column, you can enter the city where you currently live. This is to ensure that the recommended place is not too far from the place of residence. On the other hand, the Product Category column shows groups of mobile products, TVs, audio & video, consumer electronics, and IT products.
For example, enter “Malang City” as the search location, and then select all types of mobile devices in the Product Category column. After that, click on the search button and wait for a while. Later, if there is an LG service center in the city, the location and full address will be clearly displayed.
However, please note that the service center service can only be done from Monday to Saturday. On the other hand, it is closed on Sundays and big days. Weekdays Monday through Friday are 8.30 ~ 16.30 WIB. Saturday starts from 8.30 to 12.30 WIB.
Fast-paced home service
As one of the most well-known technology companies, providing the best service is, of course, a priority at work. In addition, there are so many people who believe and use different LG products. Not only mobile devices, but also electronic devices are often in high demand because the quality is guaranteed.
However, if these tools are corrupted, it is certainly difficult to repair them on your own. In addition, the distance to the service center is also quite far. Noticing the problem, the company immediately offered a solution. One solution is to service the consumer’s home and repair various damaged appliances.
LG’s service center services must be prompt in resolving each consumer’s issue. This service may even waive transportation costs if it is necessary to bring electronic devices to the service center. Therefore, consumers only need to contact the service center during working hours from 8:00 am to 5:00 pm.
This service is offered on the visit of the consumer’s home, so of course there is an additional charge in the form of an arrival fee. This is because the size itself is different from other cities and the cities in which they sit. Repair costs, service, and replacement of spare parts will also be charged according to normal costs without addition.
However, this service is not valid in some regions of Indonesia. It is only valid in Jakarta and surrounding areas, as there are a large number of LG service center services established here. So even if the clerk comes, it doesn’t take that long. It is enough to save time for consumers in and around Jakarta.
LG Online Repair Service Support
An interesting service is provided in the form of repair support by online request. However, you need to have an account before you can request repairs online. The method is very simple, just visit https://www.lg.com/id/dukungan/repair-warranty/request-repair-sign-in. If you don’t already have the Create Account dialog box, we’ll discuss it later. Just click to request the creation of an account.
However, if you don’t want to create an account, you can still use this service by clicking Sign in as a visitor. After that, several dialog boxes from steps 1 through 5 appear. Step 1 is the product selection dialog box where you need to enter the details of the product you have.
Once you have entered everything correctly, you can proceed to the next step to the end. The final step is to request a remediation review. Here you will receive detailed information about when the repair will take place. This service is very helpful as it can provide a solution before repairing the product.
In fact, providing an extensive service center service provides assistance to all consumers. All the problems can be solved very easily in a short time. Consumers will certainly get valuable experience from these services as well. Therefore, LG’s service center service makes consumers very happy.